For anyone experiencing the green flashes when you're using a connected device on your MU series TV, can you share your:
Feel free to post any videos/pics showing the issue, or any other relevant info too.
Us Mods will do what we can to pass that on for you guys. 👍
Mod's Any word if Samsung engineers have found the resolution to this "Flash of Colors" on the screen? I'm at my last Wits with this TV ( 2017 QLED 55 inchs )? Thank you
I have been getting random, sudden bright flashes on my TV screen since sometime in Spring 2020.
They occur at random. Sometime 1 or 2 an evening, sometimes none for a days…
TV Set - UE49MU7070
Software version - 1280.5
They are usually white. But sometimes green or pink.
They are very quick. A fraction of a second. But they are very jarring, esp. when playing games, watching dark films...
They are VERY annoying, naturally!
They *only* occur on HDMI sources. Never on live TV or an internal app such as Netflix.
We have an Xbox One X, a Nintendo Switch, a PS4 Pro and a Sony 4K Blu ray player.
It has happened on all sources (except, oddly, the PS4. However, I play that less, personally)
It can happen early or late in a gaming/viewing session, so it isn't tied to a “hot running” television.
I have tried EXTENSIVE troubleshooting.
I am tech savvy. I am a music producer by trade, and I’ve been in tech for years.
This “feels” like a software issue, as it came about in spring 2020, all at once on multiple ports.
The only other option is that my connection box is failing…
Any ideas to troubleshoot my end? Any news on a software fix?? Do I need to try replacing my connection box?
This is a great TV, EXCEPT for this jarring flashing issue
This is so frustrating MU6100
I can no longer use this brick as it causes headaches. How annoyed am I I bought two or these bricks and have epilepsy. Whilst I can watch the TV during the day without two much issues the jolting flash is so frustrating.
im seriously thinking of buying new TV’s. Has anyone considered if we could claim through Australian Consumer Warranty as Samsung appear to be turning a blind eye to it.
Hello and Happy Christmas,
Samsung have released a new update version 1290.3 - December 2020
More info here: Re: New update MU series
(thanks @JAMES4578 )
The good news (so far) is that it seems to have solved the "green flashes" issue for me (MU6470 + Nvidia ShieldTV 2017).
👍 Samsung, now please can we have HDR10+ ?
I don't seem to have access to the december 2020 software (1290.3)
I have a UE49MU7070 on firmware 1280.5
Looking for an update, it says I am on the most recent firmware.
I am in the UK... is this a staggered release?
Or is my TV not one that is supported?