Model # UN50NU6950F

[chrisgomez]

Hello,

I have provided the Samsung Smart TV Model Number above. I need assistance in connecting to my wireless network. Other electronics in my household are able to be connected to my wireless network except my Smart tv series 6. 

Thank you.

[TessM]

Hi @chrisgomez ,

this doesn't appear to be one of our EU models and we would recommend contacting Community or Support in your are to get the right information about this.

You can find all our colleagues details here. 

[chrisgomez]

Thank you. I called Samsung group customer service at 1(800) 726-7864. They walked me through the steps to solve the TV glitch.

[ChrisM]

That's great news, @chrisgomez! Thanks for letting us know!