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Model QE55Q70RATXXU

(Topic created on: 19-11-2020 08:55 AM)
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RandomDan
First Poster

‎19-11-2020 08:55 AM

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loads of apps crash after turning tv on and then going back to resuming a show etc. IPlayer. Netflix etc.

 

I have to hold power button down and reset tv.

 

latest version no updates available?

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3 REPLIES 3
ChrisM
SuperStar

‎20-11-2020 05:05 PM

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Hi @RandomDan 

 

Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV.

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ChrisM
SuperStar

‎21-11-2020 04:42 PM

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Hi @RandomDan 

 

Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV.

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Burnaldo998
First Poster

‎03-07-2021 01:46 PM

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I have this exact same issue on Q90R (55), where you return to iPlayer, for instance, and when you resume playback the icon just spins until you restart the TV. It is driving us mad. It is not an Internet problem (300mbps fttp). Have latest firmware update and have cleared cache etc, doesn't help at all.

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