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Original topic:

Model QE55Q70RATXXU

(Topic created on: 20-11-2020 05:05 PM)
RandomDan
First Poster
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TV

loads of apps crash after turning tv on and then going back to resuming a show etc. IPlayer. Netflix etc.

 

I have to hold power button down and reset tv.

 

latest version no updates available?

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3 REPLIES 3
ChrisM
Moderator
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TV

Hi @RandomDan 

 

Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV.

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ChrisM
Moderator
Moderator
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TV

Hi @RandomDan 

 

Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV.

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Burnaldo998
First Poster
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TV

I have this exact same issue on Q90R (55), where you return to iPlayer, for instance, and when you resume playback the icon just spins until you restart the TV. It is driving us mad. It is not an Internet problem (300mbps fttp). Have latest firmware update and have cleared cache etc, doesn't help at all.

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