25-02-2024 12:12 PM
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When playing MKV files the codec can be x264 or x265, and on our television x265 does not work.
Can a firmware update be created so that codec x265 will also play the video?
Television is a Samsung ue40f6320aw, currently a firmware update from 2023 is installed.
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25-02-2024 03:56 PM - last edited 21-08-2024 05:22 PM
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Hi @MelleK I think MKV x265 files are not supported and not too likely to change in future firmware updates,even though it may be a bit frustrating. A workaround by converting files as shown in this article https://moviemaker.minitool.com/news/how-to-play-mkv-on-samsung-smart-tv.html
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
25-02-2024 03:56 PM - last edited 21-08-2024 05:22 PM
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Hi @MelleK I think MKV x265 files are not supported and not too likely to change in future firmware updates,even though it may be a bit frustrating. A workaround by converting files as shown in this article https://moviemaker.minitool.com/news/how-to-play-mkv-on-samsung-smart-tv.html
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
25-02-2024 07:32 PM
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26-02-2024 07:16 AM
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The age is about ten years. Still a very good television with tv recording support to usb harddrived, that for some reason newer TVs do not support...
Converting files to x264 format actually works but is somewhat time consuming, so an update of the firmware would still be 👍
26-02-2024 07:23 AM
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02-03-2024 03:56 PM
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My guess is that firmware updates are created for multiple television-builds at once. Even this one got a firmware update recently in 2023. Of course, not aware how difficult it would be to support x265 codec next to x264 codec: There might be reasons that supporting multiple codecs is not possible on older systems - don't know, does not mind to ask for it
