04-10-2017 05:47 PM
TV Model UN55KS800
S/W 1203.6
This TV is ocassionally losing HDMI sync when coming out of standby.
Removing the One Connect cable from the One Connect Box then plugging back in will fix the problem.
I think this may have started happening after the last software update as the TV was working fine for the first several months.
Is this a hardware or software issue?
04-10-2017 07:37 PM
This is a known issue with the latest firmware.
Here is a thread with other users having the same problems.