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Original topic:

KS800 Losing Sync when Taken Out of Standby

(Topic created on: 04-10-2017 05:47 PM)
alan2857
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TV

TV Model UN55KS800

S/W 1203.6

 

This TV is ocassionally losing HDMI sync when coming out of standby.

 

Removing the One Connect cable from the One Connect Box then plugging back in will fix the problem.

 

I think this may have started happening after the last software update as the TV was working fine for the first several months.

 

Is this a hardware or software issue?

 

 

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Ketaset
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TV

This is a known issue with the latest firmware. 

 

Here is a thread with other users having the same problems. 

 

https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/tv/highlight/false/page/1/th...

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