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k8500 Apps not loading

(Topic created on: 18-12-2020 09:27 PM)
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rhyst
First Poster
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Hope someone can help...

I have a k8500 UHD / Blu-ray player, and want to download Spotify to listen to music using my AV setup. However I can't see any apps on the Samsung Apps page, just the WebBrowser. I can look at "Most Popular", "What's New" and "Categories" but can't find Spotify in any of those. When I go to the SmartHub I see the "Samsung Smart TV" splash page/image, but it doesn't load or do anything.

 

I also have a Samsung TV, but had no issues with loading apps there.

(I have reset the SmartHub on the k8500)

 

Current firmware: 1015

 

Thanks in advance!

3 REPLIES 3
Roonaar
Student
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Same issue here.

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jeniman
First Poster
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Az adott oldal a Samsung részéről teljesen megszünt. Már semmilyen Blu-Ray tartalmat,lejátszót nem támogatnak.

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Waseem Noor
First Poster
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i am trying to download netflix app via samsumg k8500 player which is showing in available app but when i tried to install it, an error appears 'download failed" what to do

 

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