05-01-2023 08:54 AM in
Similar issue to recent posting about ITV streaming on smart TV.
We have a Dec 2015 TV (UE40JU674OU). ITV hub/x do not come up when I search in Apps on the TV and neither is currently loaded on TV. Other free streaming services work fine (iPlayer, All4).
Any advice welcomed
Thanks
Solved! Go to Solution.
05-01-2023 12:22 PM in
Hi @brianedward ,
Official statement on this one:
"The ITV Hub application hosted on Samsung’s Smart TV Platforms is entirely owned, supported & controlled by ITV
ITV have taken the decision to change their service in order to present a greater range of content to their viewers in future. Due to technical limitations it has not been possible for them to enable this new service to run on Samsung’s older Smart TV platform meaning when the current service ITV Hub comes to its end of life the new one will not appear on Samsung Smart TVs built & sold between 2012 2015
Your Samsung Smart TV can display content from a third party Smart device connected by HDMI, for details of which devices can support the new ITV X application, please contact ITV https://help.itv.com/hc/en-us"
05-01-2023 11:04 AM in
05-01-2023 12:22 PM in
Hi @brianedward ,
Official statement on this one:
"The ITV Hub application hosted on Samsung’s Smart TV Platforms is entirely owned, supported & controlled by ITV
ITV have taken the decision to change their service in order to present a greater range of content to their viewers in future. Due to technical limitations it has not been possible for them to enable this new service to run on Samsung’s older Smart TV platform meaning when the current service ITV Hub comes to its end of life the new one will not appear on Samsung Smart TVs built & sold between 2012 2015
Your Samsung Smart TV can display content from a third party Smart device connected by HDMI, for details of which devices can support the new ITV X application, please contact ITV https://help.itv.com/hc/en-us"
05-01-2023 02:16 PM in
05-01-2023 02:35 PM in
Thanks for the advice.
05-01-2023 05:33 PM in
Some more information here on compatible Devices. There will be themed channels known as Fast channels and a premium tier available for £5.99 monthly (£59.99 annually) which will be ad free. The main ITVX will be free and ad funded. Britbox will become part of the premium mix (having bought out the BBC share)
https://www.pocket-lint.com/tv/news/itv/160285-what-is-itvx-streaming-service-from-itv-explained
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
12-01-2023 02:08 PM in
Similar query - I have ue40hs400, is it possible to get ITVX on that? If so, how do I do it.
20-01-2023 05:13 PM in
I am no expert, but since you have received no replies... my impression is that the H says that have a 2014 model and will therefore not support ITVX. A popular workaround seems to be an Amazon FireTV stick (ITVX has a longer list of compatible devices)
09-03-2023 08:03 PM in
I have a LT32E390SX smart tv bought in 2017, and ITVX is not available on this either.
24-04-2023 08:00 PM in
I have the same problem on my LT32E390SX, did you ever get an answer on this please?