05-06-2023 01:17 PM - last edited 05-06-2023 01:19 PM
I took delivery a few days ago of a new QE55QN90B and did not notice any issues.
The screen is highly reflective (despite the enhanced anti-reflective coating that this model is supposed to have) and I have just noticed today that when the set is off (and also when on) and it catches the light there are a series of speckled white dots in the bottom right corner, about 8" above the frame and about 6" in from the side of the frame. See attached pics showing a close up of the dots and a broader shot showing the frame and the mark (just above the refection of the mat). I have wiped the screen but it has made no difference.
To me it looks like some sort of external screen damage, but as I did not notice it for a couple of days and can't be 100% sure it was there when the TV was set up, I am wondering whether it has developed with use.
Any thoughts appreciated. I am planning to return it but would still appreciate any thoughts on what this is about.
05-06-2023 04:04 PM in
05-06-2023 05:59 PM in
No removable screen protector that I can see. The Samsung website is v clear that any screen protector would have a barcode and there isn't one.
05-06-2023 06:07 PM in
05-06-2023 06:08 PM in
05-06-2023 06:19 PM in
I will see what John Lewis have to say.