My tv is only 3 years old, and this is happening. Same on all devices. Looks like I’m going shopping. Any advice?? Thanks
@Richbremner66 wrote:My tv is only 3 years old, and this is happening. Same on all devices. Looks like I’m going shopping. Any advice?? Thanks
Hi @Richbremner66 Can you not change any settings at all, such as doing a factory reset? If so I would suggest unplugging for 5-10 minutes to see if that resets the TV. If you manage to get it running you should check you have the latest firmware on Samsung support and if needs updating you can download to USB and update that way. You do not list the model but you can enter the detaiils here. https://www.samsung.com/uk/support/ If you are able to do so should do a picture test. Should not be able to get it sorted would depend or whether worthwhile to repair. Whilst redress from retailer is a possibility after six months the onus is more on the consumer to prove there was a fault, if no active warranty.
https://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-faulty-product
