iplayer suddenly not working on UE22H5600 or UE485700

[northern_boy]

iplayer started asking for a TV software update about an hour ago on both our  Samsung TV's, one 22" and one 48".  both are on version 2900 and both say there are no updates available.  Presumably something has changed in iplayer but since the BBC expects the manufacturers to support it only Samsubng can fix it.  Is there a fix coming for this as we use iplayer a lot.

Thanks

Peter 

[MattUKUser]

Well done Andrew for figuring out this fix.

I went through the process twice on my UE46H7000 resetting the Smart Hub the second time and it worked.

Good work!

[leggymambo]

Here's what worked for me on a UE65HU7500 - maybe worth trying if the Andrew the Moderator's solution doesn't work for you:

https://eu.community.samsung.com/t5/TV/BBC-iPlayer-not-working-on-UE32ES5500K-TV-Smart-Hub/m-p/14530...

Cheers

Leggy

[suewoo]

Brilliant! Thank you Andrew - followed the steps you outline and iplayer now working on UE22H5600.

So relieved!

[BmthSteve]

Amazing, that easy thank you..  works for model UE48H5500AK

[suewoo]

I suppose we shouldn't be surprised!  It's the oldest fix in the computing book, isn't it?  If it doesn't work turn it off and turn it back on again.  This is just a double version!  Ha ha!

[Hanf]

Yay it worked. Thank you

1 x UE22H5610

2 x UE40H5500

[Glenn12345]

This worked for me, thanks Andrew

[Chuffster]

Great, this has worked for me. Thanks very much for sorting Samsung.

[Chuffster]

AndrewL’s solution has worked for my H series.

[Charlieb11]

Well done Andrew. Thanks very much. Can't believe that worked.