09-12-2019 06:00 PM
iplayer started asking for a TV software update about an hour ago on both our Samsung TV's, one 22" and one 48". both are on version 2900 and both say there are no updates available. Presumably something has changed in iplayer but since the BBC expects the manufacturers to support it only Samsubng can fix it. Is there a fix coming for this as we use iplayer a lot.
Thanks
Peter
Solved! Go to Solution.
12-12-2019 05:48 PM
Well done Andrew for figuring out this fix.
I went through the process twice on my UE46H7000 resetting the Smart Hub the second time and it worked.
Good work!
12-12-2019 06:04 PM
Here's what worked for me on a UE65HU7500 - maybe worth trying if the Andrew the Moderator's solution doesn't work for you:
Cheers
Leggy
12-12-2019 06:05 PM
Brilliant! Thank you Andrew - followed the steps you outline and iplayer now working on UE22H5600.
So relieved!
12-12-2019 06:12 PM
Amazing, that easy thank you.. works for model UE48H5500AK
12-12-2019 06:16 PM
I suppose we shouldn't be surprised! It's the oldest fix in the computing book, isn't it? If it doesn't work turn it off and turn it back on again. This is just a double version! Ha ha!
12-12-2019 06:16 PM
Yay it worked. Thank you
1 x UE22H5610
2 x UE40H5500
12-12-2019 06:26 PM
12-12-2019 06:50 PM
Great, this has worked for me. Thanks very much for sorting Samsung.
12-12-2019 06:52 PM
AndrewL’s solution has worked for my H series.
12-12-2019 07:49 PM
Well done Andrew. Thanks very much. Can't believe that worked.