09-12-2019 06:00 PM
iplayer started asking for a TV software update about an hour ago on both our Samsung TV's, one 22" and one 48". both are on version 2900 and both say there are no updates available. Presumably something has changed in iplayer but since the BBC expects the manufacturers to support it only Samsubng can fix it. Is there a fix coming for this as we use iplayer a lot.
Thanks
Peter
Solved! Go to Solution.
11-12-2019 06:51 AM
That’s what I was told to do by Samsung but only available if you have Windows, they don’t have an upgrade on Mac.
11-12-2019 10:13 AM
11-12-2019 10:54 AM
Good news this end, check your TV I had no new update message at 8pm last night at 11pm I checked again and there was a new update to download, I downloaded it and iPlayer is now back
11-12-2019 10:56 AM
Excellent! Which model do you have? Thanks
11-12-2019 10:59 AM
I have a 32F5000 HD
11-12-2019 12:32 PM
Thanks - does anyone have any news on updates for UE22H5600 ? - still waiting for Samsung technician to call me with update to be installed remotely!
11-12-2019 12:46 PM
I also have UE22H5600. No new updates for me. Still 2900. Also have 2 EU40H5500 too.
11-12-2019 02:07 PM
Same with my TV - no update available. I would say that it's unlikely that we will get a software update anytime soon. If enough of us stand up to the BBC and complain we may be able to force a rollback of the iPlayer change.
11-12-2019 03:19 PM
Same issue on my UE46H7000 with s/w version 2900 which only updated last week or so.
After a couple of days of it not working I've just looked on-line to see this post.
I really hope they sort this out or I'll have to get a Chrome dongle.
Just spoke to my father who has an older UE55F8000ST. His software has never updated (much to his frustration) and it's on version 1136.
On iPlayer his TV shows the warning about upgrading the software but it plays programs fine.
11-12-2019 05:26 PM
Like a lot of other people iPlayer has stopped working. My TV isn't on the list of models that won't work and there is no update available on tv or any actual firmware on the product page.
Anyone know of a solution?
https://www.samsung.com/uk/support/model/UE60J6240AKXXU/
Thanks