09-12-2019 06:00 PM
iplayer started asking for a TV software update about an hour ago on both our Samsung TV's, one 22" and one 48". both are on version 2900 and both say there are no updates available. Presumably something has changed in iplayer but since the BBC expects the manufacturers to support it only Samsubng can fix it. Is there a fix coming for this as we use iplayer a lot.
Thanks
Peter
Solved! Go to Solution.
12-12-2019 08:16 PM
Great it worked for me to....Model UE48H5500AKXXU. The initial update message is still on though. I hope it still works tomorrow, fingers crossed.
12-12-2019 08:29 PM
13-12-2019 10:20 AM
Big thank you to Andrew. it has worked here also on our UE48H6670. Why couldn't Samsung have put this in their website instead of posting a useless procedure that left us frustrated?
From two happy iplayer viewers.
13-12-2019 12:38 PM
13-12-2019 02:16 PM
Thank you Andrew, all working again. Much appreciated
15-12-2019 01:42 PM
Andrew
Sorry for the delay in responding but I was away for a few days. This has restored iplayer on both my TVs albeit with the "Update your software" message still extant.
I assume that there will ultimately be a firmware update which clears this error message.
Thanks
Peter
15-12-2019 08:47 PM