05-12-2017 06:16 AM - last edited 12-03-2018 12:46 PM by AntS ) in
So, of the nigh on 400 TVs supported in BBC iplayer for the Blue Planet II HLG episodes none are from Samsung. Oh joy.
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Moderator edit: Original thread title was "Blue Planet 2 HLG - No Samsung". With the OP's permission, the title was changed on 12/03/2018 to accurately reflect the dominant theme of the thread as it has progressed. If the reader would like to know more about the HLG format, please check out the BBC's page and FAQ's on it here: http://www.bbc.co.uk/rd/projects/high-dynamic-range Thank you, AntS.
05-06-2018 07:11 PM
I'm going to speak to my retailer (Hills Sound & Vision) in the morning. I'm absolutely loathe to bring them into it as a small independent retailer who gave me great service but I would appreciate a conversation with them to see what they can do.
05-06-2018 07:12 PM
@gfsracing wrote:The statement does not state they are not going to fix the EDID
all it does is state the current state of play as answered on other forums
It is clear it says the ks will not be getting Hlg over HDMI. To get Hlg over HDMI we needed the edid update. That is not going to happen, so no sky Hlg no other HDMI devices that use the edid, unless you buy a HD fury.
05-06-2018 07:12 PM
I'm sorry, I think I must have missed something, I mean I read the bit that all our comments had been useful and appreciated by the samung people. But then I could only find a summary of how our KS and JS sets were operating at the end of last year and that since then ABSOLUTELY NOTHING has changed or even been attempted to change in respect to bringing the 4K HLG iplayer to our tellies. LOLOLOL (I'm laughing because I cannot have imagined a less informative/hopeful statement).
Honestly, poor show samsung.
BTW @AntS...
could you please answer my comment from last week, asking what has happened to the iplayer on my and another JS owner's TV, for the past 2 weeks it refuses to open, even after reinstalling and rebooting the one connect mini.
Cheers. Cris.
05-06-2018 07:16 PM - last edited 05-06-2018 07:18 PM
@paul1111 wrote:
@gfsracing wrote:The statement does not state they are not going to fix the EDID
all it does is state the current state of play as answered on other forums
It is clear it says the ks will not be getting Hlg over HDMI.
No Paul, it does not say "will not be getting".
It just re-states the current situation, using the present tense.
Here is the sentence:
"They do support UHD HDR via HDMI, just not when encoded using HLG.""
1. That's the present tense, not a statement of their plans.
2. It's factually wrong in that we know the KS TVs DO support HLG when the connected device doesn't check the EDID!
05-06-2018 07:16 PM
Any reccomends for an exchange for the KS8000, is the LG B7 the best bet?
05-06-2018 07:22 PM
@mrtickle wrote:
@paul1111 wrote:
@gfsracing wrote:The statement does not state they are not going to fix the EDID
all it does is state the current state of play as answered on other forums
It is clear it says the ks will not be getting Hlg over HDMI.
No Paul, it does not say "will not be getting".
It just re-states the current situation, using the present tense.
Here is the sentence:
"They do support UHD HDR via HDMI, just not when encoded using HLG.""
1. That's the present tense, not a statement of their plans.
2. It's factually wrong in that we know the KS TVs DO support HLG when the connected device doesn't check the EDID!
But that is the issue in that state that the ks will not be able to receive Hlg over HDMI. I know we have been told that the HD fury may get round that but does it not leave a sour taste that they will not update the edid?
05-06-2018 07:23 PM
Poor this, I also think the explanation given by Samsung is a brush off.
We as a community have not always seen eye to eye but have worked together to find the reasons why both iplayer and HLG over hdmi does not work as it should and even found work arounds.
At the very least Samsung should be able to give us a technical explanation why its not possible to provide a fix for both the EDID issue and Iplayer.
cheers
05-06-2018 07:26 PM
With regard to the use of an HD Fury
I believe this model supports 4k resolution both in and out and will allow you to fix a custom EDID. It costs £83.70 from Amazon UK. I haven't checked other retailers and I can't provide a personal assurance that this will work; I've never used one of these devices before and I'm not sure I would know where to start!
05-06-2018 07:29 PM
@chopples123 wrote:At the very least Samsung should be able to give us a technical explanation why its not possible to provide a fix for both the EDID issue and Iplayer.
cheers
Absolutely. I asked that we be told this right at the beginning, since then we've heard nothing until now. A 3 paragraph statement which hasn't altered at all from the start of this thread.
I like my JS but believe me, every day I wish it would break down so as to give me the reason to buy a better TV from anyone but samsung.
05-06-2018 07:30 PM
it might be worth waiting to see what @tarbat says. It was my understanding the fix needed to be turned off when viewing none HLG content. this can be done with the integral i think over the network using your phone?? so is pretty straight forward to use. Not sure if this other device can be programmed the same way?
cheers