Has Samsung miss lead on BBC iplayer HLG, hdr10+ and smart connect? If you say yes then that is misrepresentation , if you say no then you work for Samsung ¡!! !!!!!! !
Samsung hasn't really miss-led me on BBC iPlayer HLG as they never specifically stated that the 3rd party apps would automatically be updated to ake advantage of the TV's HLG support. Its similar to buying a 4k HDR device (like a console) and finding that Amazon or Netflix haven't updated their apps to take advantage of the devices 4k HDR capability. That is not an unrealistic situation as I believe Amazon HDR wasn't supported on Sony's PS4 Pro (at least on launch - not sure now as I don't subscribe). I admit that Samsung alluded to HLG full support as they certainly never indicated that it was conditional BUT I can't say I was miss-led as the Apps themselves are not owned by or run by Samsung. That doesn't stop me being disappointed and wanting explanation from Samsung. However I also want to know what my alternatives are, what I may need to do to get BBC iPlayer HLG in the near future etc. If Samsung do update it - fantastic - result!! Its what this thread was supposed to be about but if not, then I want to know to what extent HLG is supported and what my alternative options may be for accessing HLG iPlayer content on my KS. If that means I have to use an external device connected via HDMI (or USB) to watch HLG content on iPlayer - so be it!
I wasn't 'miss-led' by HDR10+ when I bought my TV. I had owned it for months before Samsung even mentioned HDR10+ and that it would come to the KS TV's. I am disappointed that the timescale they alluded to, i.e end of 2017, has not seen the HDR10+ support arrive but then, like the recent announcement that Red Dead Redemption 2 won't now arrive in Spring 2018 and has been 'delayed', that is 'disappointing' but not exactly miss-sold or miss-led as time-scales can be too optimistic when announced and I bought my TV long before HDR10+ was a 'thing' so can't argue I was miss-sold. I am disappointed it missed the time scale that Samsung alluded too, disappointed we haven't heard the status of HDR10+ support on the KS, whether it's still coming or not and to what extent that support will be implemented - whether its full or conditional.
Until people here mentioned SmartThings, I wasn't even aware it was a thing. I certain never bought my TV with SmartThings in mind and have absolutely NO interest in the concept - not even the 2018 TV's that are now going down this route. If I were to buy a TV in the 'near' future, the addition, the feature, the functionality etc of the 'interconnected' devices will NOT influence my decision and will NEVER be used at all. My decision will be based purely on PQ, HDR performance and compatability with my consoles/STB. I will buy the 'best' TV that works as a TV for these devices whether it offers SmartThings (or equivalent) or not. I bought my HU7500 and H6400 but couldn't care less if they had 3D or the quality of the 3D experience because I had NO intention of using it. As SmartThings never once entered into my decision to buy, and like I said didn't even know about it until people used it as a loophole excuse, then I can't say I was miss-led or miss-sold. I am not disappointed that a feature I never even considered or want has been cancelled. Its the equivalent of saying the train service from Lyon to St Etienne has been cancelled - something I have no idea existing, had no intention to use and no impact on me whatsoever.
Because in each of these, I can't outright say I have been miss-sold is not indicative of my employment OR allegiance to 'Samsung' or level of disappointment with certain decisions and/or implementation of features. It also has no relevance as to why HDR10+ and SmartThings should be discussed in a thread about iPlayer's Blue Planet and HLG - the title of this thread. Each of these 3 issues are worthy of their own thread and the ONLY issue that can actually be worthy of a miss-selling case is the 'SmartThings' issue. That though again doesn't belong in a thread about HLG, Blue Planet and iPlayer. If I have an issue with SmartThings or HDR10+, I will take those to a relevant thread about both - they are not relevant to a thread on HLG or iPlayer. Neither impact on whether or not you get to watch Blue Planet in HLG on your TV.
The fact that iPlayer may or may not work via external devices is still relevant to this thread. HLG and whether its supported via local, USB or HDMI is relevant to this thread as it may provide an option to access content like Blue Planet in the near future - regardless of what Samsung do with the local iPlayer app. HLG is relevant to this thread as it also determines the longevity and likelihood that HLG may or may not work with other devices/apps as HLG becomes more widespread.
As I said, I do NOT work for Samsung, have no friends/family or associates that work for Samsung and definitely no loyalty or bias towards Samsung at all. Anyone who has seen my posts in AVForums will attest that I am not bias and have recommended that people who do want to pursue the SmartThings miss-selling to get a refund or replacement to do what they can to get an LG B/C7 - I am sure I have mentioned that the LG is by far the best TV currently and the best supported for HDR too. The fact is though, this thread is about HLG support and in particular iPlayer. That to me is not 'exclusive' to just the local App which I really hope Samsung do sort out, but what options we have IF Samsung continue to ignore us. Not everyone can or will use the SmartThings loophole so its IMPORTANT to know exactly what options we have and that does entail establishing to what extent the TV's have HLG support. If HLG doesn't work via HDMI or USB, then we have NO options with iPlayer unless Samsung change their mind but if HLG can be played, that at least may give us a glimmer of hope for the future.
I appreciate that others from outside the UK can test things like HLG via HDMI satellites as that helps establish whether the KS would/should support HLG in the UK when we get more HLG content. I don't appreciate people saying its not relevant and then going on and on about SmartThings for pages on end when it makes NO difference to the topic. If Samsung had released the SmartThings Dongle, then that loophole would be closed and you still wouldn't have HLG iPlayer or access to HLG Blue Planet so would be interested in finding out the extent of HLG support and whether or not alternative options would be available.
