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Incorrect Colors on Q80T when game motion plus is turned off

(Topic created on: 26-07-2020 05:10 PM)
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Swifter
Apprentice
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35 REPLIES 35
Big4dam85
First Poster
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oh really jay! I don't have the cash readily available at this time for Currys, I have a BNPL with very! I will get a exchange first and see what happens! You never know 👀

 

I hope I have better luck Ced! I'm at the start of the battle! Hopefully I win haha!! 

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jayh89
Helping Hand
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I exchanged my q80t and the 2nd one had the same issue... so I exchanged that for the 85t, good luck though!
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Big4dam85
First Poster
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Yeah I seen that! On Verys website that is the top model, only downgrading from there unfortunately! 

ill see what they say or do! Hopefully I can get a one-off fixed one! 😂

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KindOldRaven
Pioneer
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Bumping this: same thing happens on the Q90T, with Game Motion Plus and VRR. So this is a firmware/Samsung tech issue for sure. 

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ced
Journeyman
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I don't have this problem with the vrr because it disable the game motion plus. the problem is there since the original firmware of my TV (1112) I am at 1302 and still no software resolution

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jayh89
Helping Hand
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I had 2 Q80Ts with this issue before switching to the Q85T (which doesn’t have it). Really odd. You’d think it was a 80T issue only...

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Journeyman
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and I can't get this TV to be taken back, neither by Samsung France nor by my salesman .... the last response from Samsung France is a joke, I don't know how to adjust my image according to them .... lol

KindOldRaven
Pioneer
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If you see a problem with Game Motion Plus on or off I promise you you'll see a difference between VRR/Freesync on and off as well, but it probably won't be as drastic. Examples of what I mean:

1: https://imgur.com/a/xRNTDmO
2: https://imgur.com/a/jRijMKG
3: https://imgur.com/a/sQkHIbr

 

I'm just posting this because I think it might be a related issue. Basically things that change picture quality, contrast, brightness and gamma in game mode are:
1: Having no VRR, no game motion plus
2: Enabling VRR.

3: Enabling game motion plus regardless of what you do with the sliders (or clear motion option).

It's downright weird and everyone's acting like I'm seeing things. Well... the camera was locked (no auto adjust) and anyone can see that the circles around the Samsung icons basically now blend in with the background with VRR enabled 😜 There's all kinds of these issues with Q80T, Q90T etc for some reason. They're not mentioned in reviews because all TV-reviewers test in game mode is input lag, they literally don't even look at the picture itself. 

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KindOldRaven
Pioneer
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Yeah that's what I'm running in to as well. They said they could replace the mainboard, but from what I've heard: that doesn't change anything. 

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Journeyman
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this is not quite the same problem as with the 80T, I would make you a photo of the sublime fried egg that is used by Samsung for quality control lol

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