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Original topic:

I have a problem with my TV

(Topic created on: 27/12/20 14:23)
samuilmetodiev
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TV

Hi everyone! First, sorry for my English, it's not good but I'll try to explain my situation. I have Samsung TV. I bought them before 5-6 years, 6 series with Tizen OS. Before 1 months I received update for my TV and now I can't watch anything in Browser, for example online movies. I'll be happy if you can help me... What I can to do?

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JAMES4578
Superuser I
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@samuilmetodiev wrote:

Hi everyone! First, sorry for my English, it's not good but I'll try to explain my situation. I have Samsung TV. I bought them before 5-6 years, 6 series with Tizen OS. Before 1 months I received update for my TV and now I can't watch anything in Browser, for example online movies. I'll be happy if you can help me... What I can to do?


Hi @samuilmetodiev  Videos in the Browser require flash player which unfortunately is no longer supported in the Samsung Tizen system.  The Samsung or any TV  Browser is not quite like a computer.   There are some limitations https://www.lifewire.com/samsung-smart-tv-web-browser-4686055   You are best to use Apps for sites such as YouTube and Vevo for instance. 

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Adee14
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Same happened to me, even my Facebook app is not working either. Samsung smart tv tizen browser is such a *****, I don't understand why they are not providing solutions or updates. 

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JAMES4578
Superuser I
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@Adee14  Ypu may tried the general troubleshooting such as  resetting by holding down power button n for 5 seconds or unplugging for 30 seconds,  factory reset.    Assuming you have checked for updates and  tried reinstalling the app again. 

 

Some more detail here:  https://www.samsung.com/troubleshooting/TSG01003027/ 

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