12-01-2020 04:34 PM
Had this excellent soundbar for 7 years without problems. Now wireless subwoofer has lost connection to soundbar. Have tried all guidance/tips etc to reconnect without any success.
I'm intending buy new one, but thought I'd ask the Samsung community ' Any advice on how to reconnect' ?question first.
Regards
12-01-2020 04:45 PM
12-01-2020 05:41 PM
Hi AndrewL thanks for prompt response. And yes tried this fix on many occasions over this last week. Also tried with all other devices wi-fi and mobile phones switched off.
After resetting on subwoofer, The ID confirmation appears on main unit, however after switching power on soundbar the subwoofer blue light continues to flash and does not turn solid and 'check subwoofer' message on soundbar remains.
Regards
25-01-2021 11:41 AM