20-06-2020 10:49 PM
Hi
For a couple of weeks now my tv randomly shows a banner notification at the top of the screen advising of a new privacy notice. It advises to go to the settings menu to view this. I have done this but the message keeps appearing is there a way I can stop it.
thanks
21-06-2020 11:30 AM
21-06-2020 11:34 AM
Hi
it is a UE40KU647OU
21-06-2020 11:43 AM
21-06-2020 11:45 AM
No the banner doesn't allow navigation. The message however tells you to go to setting etc to review the changes I have done this, but there is no option to agree them or say you have read them
02-07-2020 03:59 PM
@MW22 , Is this still happening for you?
If so, I've seen instances on other models where the banner has an 'OK' button- and that should take you to the relevant bit and stop the notification from happening again. And if yours doesn't have this, are you able to post a picture of the banner you're getting?
02-07-2020 04:02 PM
Hi
no it appears to have stopped, either the message ran its course or I did eventually manage to accept the changes
Mary
02-07-2020 04:03 PM
Glad to hear that, Mary!
24-10-2020 06:36 PM
09-10-2021 03:23 AM
Um hello my tv has this same problem