Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

How to Fix Disney Error 41

(Topic created on: 04-01-2021 05:32 PM)
950 Views
DisneyError
First Poster
Options

Today when I open my Samsung android tv, I was about to watch a show on Disney plus but the display blackout and displaying "We're sorry, but we cannot play the video you requested. Please try again. If error persists visit the Disney + Help Center (Error 41)"

If anyone knows, how to fix this Disney plus error code 41 then please leave a comment. 

Maybe it'll help me.

0 Likes
3 REPLIES 3
Aklima
Big Cheese
Options
Hi,
Have you tried, youtube and netflix if its the same problem you will need to contact samsung if not you will need to contact Disney +
0 Likes
DannyT
Moderator
Moderator
Options

Was it just the one video that you were having issues with? As @Aklima suggested, if the issue persists, we would advise contacting Disney+ direct. 


Welcome to the Community!

christop87
First Poster
Options

Lol people are crazy about mandolorian. The huge demand of mandalorian is causing the error 41 on disney plus suggested here - https://droidtheory.com/disney-plus-error-code-41-fix/ wait for some time it'll be fixed automatically. I spent 2 hour playing catch after that the issue was fixed. 

0 Likes