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How to enter service menu UN65AU8000?

(Topic created on: 24-03-2022 03:40 PM)
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Dylanvncnt
Apprentice
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I’ve noticed this TV automatically brightening and dimming depending on the brightness of the scene that I’m watching. All power energy saving and contrast balancing settings are already turned off. Other people who have the same general model TV said they fixed this by opening the service menu and adjusting the PWM settings. They said they did this by pressing the info, menu, mute and the power buttons to enter the service menu but this does not work for the specific model TV I have. Please let me know how to open the service menu so that I can fix this very annoying issue. Thank you. 

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Solution
Pugs1957
Samsung Members Star ★
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Hi, I don't know if you're aware but the set needs to be in standby before you press those buttons.

You can also try Mute 1,8,2 Power from standby.
Dylanvncnt
Apprentice
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Mute 1 8 2 works. Thankfully I still have an old remote with numbers on it because the included new remote does not. Thank you.