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Original topic:

How can I control the one connect box when it’s in a cabinet?

(Topic created on: 3 weeks ago)
snerkler
Journeyman
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Hi,

 

We have a 2018 QE55Q9F TV with one connect, we’re changing our living room around and would like to put the one connect box away in a cabinet however there’s no IR connections on the back of the one connect box to be able to connect an IR extender to allow the box to be controlled whilst in the cabinet. 

Is there any other solution or does the one connect box always need to be visible to be able to control it?

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AlexLdn
Navigator
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Have a look on your TV, you should see the IR. You have a different tv model than mine but all one connect box are the same (I don't see why it would change between model) Try to hide the box and control the TV it should work 😉 20230903_220903_1000009875_1693775383.jpg

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AlexLdn
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I've got a Samsung Frame TV with a connect box which is hiden behind a cabinet as shown in the picture. The IR is on the TV so you can control it even if the box is hidden. Maybe I didn't get the question but you won't have any problem controlling the TV if the box is not visible 20230903_210313_1000009874_1693771464.jpg
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snerkler
Journeyman
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Thanks for your reply. I was of the impression that the IR was on the one connect box rather than the TV but maybe I’m wrong. It’s just that if the remote hasn’t worked because I’ve not been pointing it in the right direction it always seems to work best if I point it at the one connect box. 

I’ll try putting something in front of the one connect box and then try the remote to see if it works 👍🏻

Solution
AlexLdn
Navigator
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Have a look on your TV, you should see the IR. You have a different tv model than mine but all one connect box are the same (I don't see why it would change between model) Try to hide the box and control the TV it should work 😉 20230903_220903_1000009875_1693775383.jpg
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snerkler
Journeyman
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Thanks, I've stuck a wooden board in front of the one connect box and the remote still works, I can't believe I never knew that, what a muppet.

What you have labelled as the IR on the TV says Samsung on ours and I just thought it was the logo, I never realised it was the IR as I can't actually see the IR lens/LED itself. 

 

Thanks for your help. 

AlexLdn
Navigator
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You're welcome! You can now enjoy a clean living room view without this box on sight 😊
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