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Help With Q80 series 55 ambient mode

(Topic created on: 02-11-2021 05:04 PM)
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Sergio Hegner
First Poster
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Hello everyone!

Since last week my TV is missing almost all of ambient mode features and tabs as “artwork” “information” and so on. Almost nothing appears. I’ve placed 5 resets with no luck at all. Using my iphone with smart thing is useless too since the functions are there but the software does not upload to my tv. 
Any help for heavens sake?

Ps. picture shows in Portuguese but you can see what’s  missing 

 

7A5F991A-C250-4E0C-A98C-958CFFCE4E65.jpeg

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xSteveuk
Mastermind
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Hi
This link maybe helpful to you

What is Ambient Mode and how do I use it?

https://www.samsung.com/uk/support/tv-audio-video/what-is-ambient-mode-and-how-do-i-use-it/
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