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Original topic:

Help! Advertising caption keeps appearing will not go away

(Topic created on: 09-01-2022 08:10 AM)
Cowgirl222
First Poster
Options
TV

 This caption keeps appearing at some type of advertising box it clicks back-and-forth. Turning off the TV does not help I don’t have the original remote I am not connected to the Internet please helpA633B3C8-4F48-4031-B6C7-86F4234BFC5E.jpeg

This annoying caption keeps blinking to the left and the right I have tried everything. It will not go away nobody seems to know how to fix it. I am not connected to the Internet. I’ve had the TV for three or four years and it just suddenly appeared one night about three months ago. Please help me I can’t afford a new TV 

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2 REPLIES 2
xSteveuk
Maestro
Options
TV
Hi
Try Below

On tv
Go to Settings Privacy
and look for the option
Use information From TV Inputs.

Turn the option off to disable the ads
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Cowgirl222
First Poster
Options
TV

From the remote? I don’t have the original TV remote only the spectrum remote. My husband passed some type of a button and it just never went off. Very frustrating

 

I don’t have the original TV remote only the spectrum remote. My husband passed some type of a button and it just never went off. Very frustrating

 

Or right on the actual TV? Nothing is working. I don’t understand why this advertising box is up.

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