08-02-2022 10:54 AM
Hi i have a samsung tu9000 86inch tv. While watching hdr on disney+ the scènes are way too dark. Also i can't find any firmware updates.
Some suggesties?
Thnx
08-02-2022 05:45 PM - last edited 12-02-2022 01:42 PM
Hi @Members_3bSUPqI That is a large screen 😁 I cannot see any firmware updates either. Is the problem with HDR only on Disney Plus or does it affect any other native Apps? In any case have you experimented with the settings? Are you using Standard Mode,whilst Dynamic Mode is generally not recommended could try that . With HDR Brightness should be displayed at the highest level, if this is not the case will need to adjust Brightness and possibly also the Gamma Setting. you may need to turn HDR Plus on . Some information here https://www.lifewire.com/best-picture-settings-for-samsung-4k-tv-4776573 https://www.gizmodo.com.au/2021/04/fix-brightness-disney-plus-tv/
This issue though has been reported with other models ,some found software update helped. Thread here https://eu.community.samsung.com/t5/tv/dark-scenes-so-dark-they-re-unwatchable-in-hdr-mode-on/td-p/1...
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
12-02-2022 01:04 PM
Hi thanks for your answer!. For movies i like moviemode. But for hdr it's to dark. I think the problem is that the tv has too low nits? I read that hdr needs above 500 nits
12-02-2022 01:22 PM
Hi @Members_3bSUPqI ok, for movies I prefer Standard Mode usually. According to this review the TU9000 has 400 nits Tv Review Land believes to be sufficient https://tvreviewland.com/samsung-tu9000-review-solid-performance-in-an-eye-catching-frame/ However this is probably the bare minimum and the model will not be the best for HDR.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.