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Original topic:

HDMI Sound disapear (no sound from HDMI)

(Topic created on: 14/10/19 19:12)
Gordone
Apprentice
Options
TV

Hi,

I have a Samsung 46" (UE46F8005), software version T-FXPDEUC-1135.0.

The TV have worked perfect for 4-5 years and sudenly a day the sound have disapear from the HDMI cable (TV decoder).

The sound is working on the internal app in the TV, netflix etc...


I have two TV decoders in my house (one in the basement also), so I tried to swap the TV decoders, with the same results,

and both TV decoders is workign in the base ment...

 

I suspect samsung have pushed a new software update who has failed... ?? I have tried to reset TV to factory settings without any luck...

 

What can I do ? try ?

 

Is it posible to downgrade the softare to previous version example?

 

Thank you for using time on me !

 

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5 REPLIES 5
RpBP
Mastermind
Options
TV

Hi @Gordone ,

 

At the moment, could you try with new cable and to use another HDMI input as well?

 

 

 

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Gordone
Apprentice
Options
TV

I have tried another cable and input 😞

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RpBP
Mastermind
Options
TV

Has the TV and decoder volumen up in both?

 

Can you try with a headset in the headset output if you have sound?

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Gordone
Apprentice
Options
TV

Sound level is high on both decoder and TV.

I will try to connect some heads phone to the TV and see what happens.

Gordone
Apprentice
Options
TV

I have now tried headohones, without any success... no sound....

 

how can I degread the sw version?

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