03-08-2022 04:19 PM in
I know a lot of people had this problem and I have searched the forum and internet.
Every day when i switch the tv on and want to select connected hdmi port I get the no signal message. I have to unplug and plug the tv to have it back working again. It is annoying as i have to do it every single time.
I have PS4 and PS5 both connected, it happens on both console on two different hdmi leads, and also same when i connect my laptop.
So the hdmi leads are fine, external equipment is fine, it must be the fault within the TV?
When i try to update the tv it shows that it is the latest version - 1410.
only thing i have not tried is factory reset, the problem is i can not do it because it does say incorrect pin but i do not remember changing it , tried the standard ones 0000,1234,1111 not working
Is there any permanent solution for this please?
thank you for your time
03-08-2022 05:42 PM - last edited 03-08-2022 05:43 PM
Hi @Locouk2 In external Devices manager do you have AnyNet + ( HDMI -CEC) switched on. If so try deselecting or if other way around vice versa. Have you tried actually disconnecting the cables and then unplugging the TV, ideally for a few minutes and then inserting the cables again. Alternatively can you try any switch the ports.
A factory Reset may be necessary though , to rest the pin follow this method:
Have you tried the following:
For Smart Remote:
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .