09-06-2022 07:19 AM in
I noticed an issue with my QN90A and my new receiver (Onkyo TX-NR6050). It may coincide with software ver. 2001 update, but it's not clear when that was released.
When plugged into HDMI 4 (Game port) for 120hz capability, the TV will not keep the sound on the HMDI receiver. The sound starts out working fine, but then switches back to TV Speaker within ~10-30 seconds. It keeps doing this, even though it's clear the sound can work fine through the receiver.
A warning message pops up about needing to be on HDMI3 for eARC, but this can be dismissed--and the sound works. HDMI3 doesn't work w/ 120hz, of course, so this isn't an option.
I've tried enabling/disabling ARC settings on both sides just in case, but with no luck.
Anyone else run into this TV speaker force the TV keeps doing?
09-06-2022 08:25 PM in
I am having this same issue with my Samsung tv and Yamaha amp it switches on then no sound , if I disconnect everything and restart it works one time
then 2nd time I turn it on I get no sound sgain
18-06-2022 06:04 PM in
I am hoping when 2001.4 comes out in the US (unless that's specifically an EU version) it fixes this. Samsung has not been helpful at all over phone or email support and keeps claiming they resolved the issue because my sound works, even when that's not the problem.
25-09-2022 04:39 PM - last edited 25-09-2022 04:47 PM
UnfortunateIy, I have a QN90B Samsung TV with the same eArc issues using a Yamaha A6A receiver. I believe the Samsung QN90B and A models TV's have a software and/or hardware critical defect with its eArc system. The Samsung QN90B eArc problems started as soon as the Yamaha A6A was connected to the TV. Performed extensive troubleshooting tasks over the span of 3 weeks with the help of experts from Yamaha's help line and they rightfully concluded that it was the Samsung QN90B TV having eArc communication issues with Yamaha A6A receiver. Unfortunately the facts are now building that Samsung’s QN90B and A models TV’s do have a consistent and systemic defect in their eArc system that they need to fix as soon as possible.
TV and AVR Configuration:
Summary of Problems with Samsung QN90A eArc with Yamaha A6A Receiver
Summary of Troubleshooting Tasks:
01-10-2022 08:21 PM in
Your issue is due to faulty programming in the Samsung TV. This has been an ongoing issue since at least the 2016 models. Samsung is well aware of the problems that their poor programming is causing, but thus far they have been unable and/or unwilling to resolve the issue.