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Original topic:

HbbTV 1.5 support series M (UE55MU7000)

(Topic created on: 08-11-2020 01:09 PM)
rbaumgar
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I have a UE55MU7009 tv bought end of 2018, software update 1280.5 (2019-11-14) but it still does not support HbbTV 1.5.

It only supports HbbTV 1.0(Samsung; SamsungTV2017; T-KTMDEUC-1280.5)

 

Is this realy true? HbbTV is from 2010, HbbTV from 2012!!!

 

😞 😞 😞

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6 REPLIES 6
AndrewL
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@rbaumgar: I've had a look into this for you, and the following regions support HbbTV 1.5 - Czech Republic, Slovakia, Germany, Austria, France, Spain and Estonia. If you're based in any of the above regions then you should be fine, however if not then you will be limited to HbbTV 1.0. I hope this helps. 

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rbaumgar
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Andrew,

thx for your response. I am based in Austria.

But I still have the problem!

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AndrewL
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@rbaumgar: Sorry to hear that. I checked the specs for the MU7009 TV, a German model, however it simply stated that HbbTV was available, but didn't specify which version. The MU7000 specs offered more detail, as provided above, however I'm not 100% sure that they are applicable to your model in your current region. Apologies for any confusion this may have caused. 

rbaumgar
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How can give definitive information? Or where can I get it from?

 

If this is true (no support for HbbTV 1.5), I am sure that Samsung will not take care of this "very old" devices (less than 3 years)...

😞

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rbaumgar
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Any taker at Samsung?

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rbaumgar
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@AndrewL @Nikodemus @samsung_test wie weiß ich ob der TV ein deutscher/österreichische ist?

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