29-07-2021 04:04 PM in
I have a UE65KS9000, with a 300gig hard drive used for recordings. The HDD has been perfect for the ... The HDD’s work fine when unplugged and connected to my PC and shows all the recording files that I made.
Has anyone else had this problem?
Does anyone else have a solution?
Kind regards Toni
29-07-2021 06:16 PM in
30-07-2021 05:11 PM in
Many thanks for your quick reply.
I have checked the drive with windows10 cmd prompt chkdsk/c and it returned no errors. I will look on line for any other apps that may be better. I will also probably buy another hdd just to be sure, but I have tried the hdd from my bedroom samsung tv and that wouldn't work either. So, I think it may be the tv itself or the attached smart hub.
30-07-2021 05:32 PM in
31-07-2021 01:02 PM in
Tried 2 different progs from the web, both checked the drive as 100% ok. The drive works faultlessly with my PC. Yet plug it into the TV and still get the VLI Product String message. Makes me wonder whether it could be the HDD caddy thats throwing a wobbler. Just purchased a different drive and caddy and will try that when it arrives. In the meantime I will reset the TV (which I have had to do every couple of months ever since the TV was new when it just stops recording programmes set to record and also set to view, pretty common fault with this type of set I believe). I will let you know the outcome.