Greenish line on the crossing of the edges of the frame/passepartout in Art Mode / Samsung the Frame (2019) 65''

[Artyom_F]

Noticed greenish lines in Art Mode when the both of passepartout are applied. The lines are located on all of the edges of the passepartout. On the dark colors the line is more visible than on the light once. These lines dissapear when I switch off passepartout and when in TV mode is on. Does anyone has that too? Any ideas how to solve the issue?     

[AndrewL]

@Artyom_F: If you go to Settings > Support > Self Diagnosis > Picture Test, and follow the on-screen instructions, is the issue still present?

[Artyom_F]

Done that. On Picture Test, TV mode and Art Mode with no passepartout there are no lines. Only once the passepartout are applied.   

[Artyom_F]

Do you have any other ideas what may help?

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@AndrewL wrote:
@Artyom_F: If you go to Settings > Support > Self Diagnosis > Picture Test, and follow the on-screen instructions, is the issue still present?

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