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Google Assistant Voice Option Missing

(Topic created on: 04-06-2022 07:52 PM)
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jimmycooker
First Poster
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Hi,

I have the latest software version on my 75" 2021 Frame TV, but only have Bixby and Alexa voice options to choose from.

Model: QE75LS03AAUXXU

T-NKM2DEUC-1904.0,BT-S

Can anyone help?

Thanks.

 

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12 REPLIES 12
AndrewL
Moderator
Moderator
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@jimmycooker: Please can you confirm if you have tried heading to Settings > General > Voice > Voice Assistant, to see if Google is available as an option? 

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jimmycooker
First Poster
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Yes I have, there are only 2 options, Bixby and Alexa

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Annoyed123
First Poster
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Have you had any luck? I don't even see bixby nor alexa. It's just blank, and when I select voice, it just sends me right to setting bixby up. 

 

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Annoyed123
First Poster
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I have the same issue, except that i don't see any options, and when I select voice, it goes directly to configuring Bixby. It says there are no updates.

I have tried the cold reboot, and the factory reset. Nothing works

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badagle
Student
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I have the same issue, but all I have is Google; bixby and alexa gone.

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Rohit24
Apprentice
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I am having the same issue but I don't even have any of them as option.

16705828561899182092025286252358.jpg

Neo qled1
Apprentice
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Same in my TV as well. Any fix for this

badagle
Student
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I have only google assistant.

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Neo qled1
Apprentice
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U r lucky. At least u have google assistant. For me nothing 😭

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