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Original topic:

Ghosting shadow on 3d tv

(Topic created on: 17-07-2017 07:11 PM)
dannybarson
Student
Options
TV

I have a 3D TV model UE40F6100AK  software version 1.30

Recently I have noticed a patch around 6" in diameter of a black shadow, but tonight the shadow has gone the whole length of the screen at the bottom it is about 6"deep.

Does anyone know if this can be removed?

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4 REPLIES 4
AdamC
Explorer
Options
TV

Hi @dannybarson,

 

Does it appear normal when you run a picture test? If not you may need an engineer from your local Service Centre.

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dannybarson
Student
Options
TV

I haven't done a picture test, I assume that is in the options menu?

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AdamC
Explorer
Options
TV
You'll need to head to Menu > Support > Self diagnosis > Picture test.
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dannybarson
Student
Options
TV
Thank you, will give it a go
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