Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Game HDR setting disappeared after TV update (2024 S90D, Tizen 9.0/One UI)

(Topic created on: 3 weeks ago)
8621 Views
NotElite
Apprentice
Options

Hi, I’ve recently updated my 2024 65 inch Samsung S90D TV to Tizen 9.0/One UI firmware number 1206. Before the update, there was a setting in game picture expert below HDR10+ gaming called ‘Game HDR’, aka HGIG setting in other TV manufacturers, that I used to have set to basic. With the new update, it has completely vanished from the game settings. I can play games in HDR however I believe that HGIG is not active. Is there any way to turn HGIG/game HDR on in this new update?

59 REPLIES 59
Gaming4
Journeyman
Options

Yeah, I noticed the Game HDR option is gone after the update too. Really hoping it's just a bug and not a permanent removal.

jn_shelby
Pioneer
Options

Same here, and Samsung Expert Support was not helpful at all, if anyone knows how to fix this would be great

Jvhxl
Explorer
Options

Hi there, same here with my QN90D. I assume it's a bug on the newest firmware 2106. Need a response from Samsung asap about this.

Edit: To prevent any misinformation, it has NOT been integrated into Game HDR mode, It is indeed missing. This is a confirmed firmware bug

Jvhxl
Explorer
Options

Hi there, the option to select HGIG mode on my QN90D TV has gone missing. I know I am not the only one experiencing this as I've found some S90D users with the same issue.

If anyone else has lost HGIG mode (found in Advanced Features> Game Mode Settings > Game Picture Expert) please reply below with your Samsung TV model that you have so that they're aware of what sets are being affected

Men2Nem
Journeyman
Options

Is it the same on the S95D series ???!!

Jvhxl
Explorer
Options

We need to raise awareness to this issue. At the moment it's affecting S90D and QN90D models, might be other models that we're not aware of, nevertheless, it does show that this is either a firmware bug or, and I hope not, intentional.

Jvhxl
Explorer
Options

It's affecting S90D and QN90D at the moment, so it seems to be a firmware issue. I won't doubt that it'll affect the S95D eventually if it does receive the update too.

For the time being, disable WiFi (completely forget the network) and wait for a fix

bannedpianoman
Apprentice
Options

My S95D is also affected, "Game HDR" (i.e. HGIG) setting has disappeared with firmware update 2106.

metALECa
Student
Options
My QE43Q7FAAUXXU has also lost the Game Picture Expert setting on the game mode. It used to be found under the More Settings on Game mode but is no longer showing. Now my game console has a milky effect on the screen and doesnt look right. I found an option under Picture expert Settings called HDR tone mapping and setting this to static instead of active did improve the visuals but not the same as Game Picture Expert did.