Frozen Samsung 65 inch tv

[Gayton11]

My tv is froze on a screen 

smart tv
powered by TIZEN 

ITS UNPLUGGED AND WONT POWER OFF OR ON

[Pugs1957]

I don't understand your post. If it's unplugged it won't turn on. Are you saying it's not booting? Are you saying despite it being unplugged you have a frozen screen? This is so confusing.