Freeview channels suddenly lost

[Evilkanevil99]

I live in a block with a communal dish. I have a Samsung smart tv and I plug a cable into the wall to get get Freeview on my tv via the communal dish. This has worked for years. I’ve just come back from a weeks holiday and have now lost all my channels and the tv says “no signal”. I’ve checked all the connections and have no issues there. I have tried retuning but no matter which rescan type i choose (terrestial, cable, freesat, satellite) there are no channels found. I’ve seen online that I should have a tuning option called “Air” but I dont see that option. Does anyone know how I can resolve?
The management company for my block won’t send anyone up to look at the communal dish unless I can assure them I’ve checked everything my end and not been able to resolve. Any advice would be hugely appreciated as this is driving me mad! 

Thanks

Dan

[Mitzzz999]

Is it possible to test with one of them indoor antennas just to see if the TV works? If it does then that would prove there's a issue away from the TV and something the block management company has to fix.

Be worth checking with neighbours what their situation is too.

If you don't know anyone with a indoor antenna then it's worth buying one from a retailer that offers a easy process cooling off period... just to test.

[SalfordDinky]

Are you searching mono or anolog

[Evilkanevil99]

I get an option to search digital, analog or both. I am searching for both and still not getting anything

[SalfordDinky]

On your remote does it say TV dig at top

[Hattiejw]

I am having this exact problem. Is there any fix? 

[Belguido]

Same thing happening to me.  I doubt that it is the aerial because our second tv is working just fine.  Did anybody get this one sorted?