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Original topic:

Frame TV - screen restarting from standby

(Topic created on: 19-05-2021 04:12 PM)
CraigR4
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TV

I have a problem with my Frame TV which I documented in this thread.

Re: 'The Frame' TV restarting - Samsung Community

The main point of my original post, was to establish whether the problem was due to the One Connect Box, or the display itself.

After establishing the model of the One connect, (SOC1000M) I decided to bite the bullet and I bought a replacement SOC1000M on a well known auction site.

The replacement box must originally have been supplied with a non-frame TV, as although it is compatible, there is no art mode available.

However, the new box does the same thing, the screen restarts a few times before stabilising, so I imagine the issue is with the screen itself, and the one connect box is ok.

Any suggestions ?

 

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