Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Frame TV remote control up/down buttons switch to TV plus instead of next terrestrial channel

(Topic created on: 14-05-2022 11:48 AM)
936 Views
Davidtw
First Poster
Options

Both of my remote controls are doing the same thing. When I am watching terrestrial TV if I use the toggle buttons to move up and down the channels the TV immediately switches to the first Samsung TV Plus channel instead of the next terrestrial TV channel. So for example if I'm watching Sky News on channel 233 and move the channel button up instead of going to the next terrestrial channel it goes to 4001 on TV Plus.

This happens whichever of the two remotes I use. I've no idea why but have I inadvertently managed to reset something or changed a setting somehow?  I would be grateful for any ideas. The fact it happens with both remotes makes me think its a TV thing rather than the remotes themselves.

2 REPLIES 2
Judis
Apprentice
Options
Hi I have the same thing on my remotes so infuriating have Samsung replied to you?
0 Likes
Jonjon1
Student
Options

Same issue here, anyone have any luck yet?

0 Likes