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Original topic:

Frame TV No Gap bracket contains no hardware?

(Topic created on: 20-12-2018 01:44 PM)
Sam1994
Journeyman
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TV

Hi Everyone,

 

I purchased two 43' Frame TVs (UN43LS03NAFXZA). The unit comes with a " No Gap" wall-mount bracket (BN96-43501L). I am mounting on drywall. The instructions say to use F & G which look to be some sort of strange toggle bolt and screw combo, but neither are in the box. I could see missing them in one, but they are missing in both. Oddly, the unit comes with the hardware to mount to concrete. Any ideas what these are and where they would be? 

 

IMG_1143.jpgIMG_1144.jpg

 

Sam

4 REPLIES 4
hquant
Journeyman
Options
TV
Those are specifically for drywalls and available in any DIY market. They are not included in the pack though.
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Sam1994
Journeyman
Options
TV

StrAnge they would include hardware to mount to concrete or studs but not drywall. 

Gmo32
First Poster
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TV

not strange, dumb. drywall more common.

Tommy D
First Poster
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TV

The new Wall Mount Installation Guide (BN68-1030H-01) for a 43 inch TV is even more vague with only pictures (no written instructions) and no mention of a wallboard mount which is the information that most people need.   For anchors you are only given a choice of  G  (a concrete anchor) or H (a screw).     The implication is that a screw is acceptable for drywall, but going to the hardware store to store to get more robust wall anchors is a probably a better option.       A well intentioned suggestion for Samsung:  Most people are attaching their Frame to drywall  and your instructions should include information on this important safety issue.

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