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Frame TV Image upload fails

(Topic created on: 28-06-2020 01:48 PM)
3488 Views
Wigmund
Student
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I cannot upload images to my Frame TV using the smart things app 😕 I'm on the same network, but every image I try fails (see image)

Is there another way?

And why can't I use all the framing options for my own pictures!! Limiting...Screenshot_20200628-133834.jpg

 

2 REPLIES 2
paperboy2
Explorer
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I'm having the same issue.

I have the Frame connected via LAN and get this same error.

The only way to upload photos is to have both TV and Phone on the same SSID even though both wireless and LAN go through the same router.

 

Heikohh
Apprentice
Options

A managed to "solve" the problem by creating a personal hotspot on my iPhone and logging on to that hotspot with The Frame and another android phone. Then I was able to upload images and more importantly access the Art Mode settings with my android phone. These are only accessible through the app on 2017 Models. This was a pain to figure out but it may be a last resort for some of you. 

Did a Hub reset as well, but I do not think that was part of the fix.

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