11-10-2019 05:21 PM in
I have had a Frame TV with Art Store subscription for over a year now and am very please with it. I would like to get another Frame TV in our kitchen. Does anybody know whether I can share the same art store subscription over Frame TV's. They would both run on the same internet connection.
11-10-2019 05:57 PM in
29-03-2022 05:42 AM in
I have tried this and it does not work. You cannot have two devices signed into the same email.
I have this same problem.
I bought two TVs. I cannot have both TVs logged into the same account simultaneously.
I logged TV #1 into the Art Store and redeemed my promotion.
I logged in TV #2 into the Art Store and it disconnected TV #1. I tried the Art Store, and it said I can't redeem twice using the same email. So I logged out and switched emails on TV #2. Now it says I "received" the promotion on the other email so I can't use it on a new email.
I am being punished for daring to buy two TVs from Samsung.
So now I have a second TV that I cannot activate at all. Where is Samsung?
19-06-2022 09:28 AM in
I have the same issue, purchased two frame tvs, purchased art on one but can't use on second. Terms state art store subscription to be used on devices, plural. Are we expected to purchase art store twice?