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Original topic:

Frame TV 43" went black

(Topic created on: 11-10-2021 05:07 PM)
YngveMagnus
Apprentice
Options
TV

Bought a new Frame TV last week and after one hour it went black. Could not start it again and now it has been one week at the repair shop with Samsung in Portugal. Never had this issue with a TV before. Looks like I'm not the only one experiencing this with Samsung Frame TV.

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Solution
YngveMagnus
Apprentice
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TV

I picked up the Tv today and it works fine. Much faster than I was informed. Thank you.

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4 REPLIES 4
Fiona26
Hotshot
Options
TV
Repair? I would have expected a replacement for a TV that you had an hour.
YngveMagnus
Apprentice
Options
TV

I have asked for that and am waiting for a reply! Repair time is up to 30 days.

This is my first and last Samsung TV.

Solution
YngveMagnus
Apprentice
Options
TV

I picked up the Tv today and it works fine. Much faster than I was informed. Thank you.

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YngveMagnus
Apprentice
Options
TV

I picked up the tv today and much earlier than I was informed. Thank you.

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