It appears to be impossible to do the following
- enter art mode by tapping power quickly
- using the home menu
- using smart things
all of these cause the TV to shut down
also connecting over Bluetooth does the same
and - it’s not possible to preview or use a picture for art mode in smart things
the smart things app can work as a remote and can control the tv
is this a known issue , or does it need returning ?
Solved! Go to Solution.
1) your user settings have saved without any art work. Every time you restore your user settings you over write the local art causing the TV to error. Can’t remember how I fixed this but I had to start the tv without restoring my user settings.
2) you need get a usb stick with standard settings from Samsung to restore local art which you then need to avoid being deleted by your empty user settings.
Hi... We have always had issues trying to use Art Mode from the Smart Things App, we are unable to load and display photos.
Model LS03 Series - QE49LS03R
Can you please assist