It appears to be impossible to do the following
- enter art mode by tapping power quickly
- using the home menu
- using smart things
all of these cause the TV to shut down
also connecting over Bluetooth does the same
and - it’s not possible to preview or use a picture for art mode in smart things
the smart things app can work as a remote and can control the tv
is this a known issue , or does it need returning ?
Solved! Go to Solution.
We are having this same issue with a 2019 frame tv
1) your user settings have saved without any art work. Every time you restore your user settings you over write the local art causing the TV to error. Can’t remember how I fixed this but I had to start the tv without restoring my user settings.
2) you need get a usb stick with standard settings from Samsung to restore local art which you then need to avoid being deleted by your empty user settings.
Hi... We have always had issues trying to use Art Mode from the Smart Things App, we are unable to load and display photos.
Model LS03 Series - QE49LS03R
Can you please assist
How do I PM you DannyT?
2021 55" Frame TV still has similar issues. TV powers off after 1 minute in art mode. It seems these features need an overhaul as its extremely buggy.
Hey I would really like this update. Called supper and they said 1401.0 was the latest - how do I get the usb?? Thanks so much in advance for your help. Seems like the ability for an apple
tv (or gaming system) to be turned off and go to art mode easily