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Original topic:

Frame (2017) not turning on

(Topic created on: 31/12/20 15:44)
Michaelh3
New Member
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TV

Hi there,

Hope someone can help.

I've had my Frame TV in storage for 6 months whilst we renovated our house.

This is the 2017 UK version - model UE43LS003AU.

When I tried to switch it back on I get this image telling me to connect the 'one connect'.

When I do plug it in, the screen goes blank, it won't switch on, and the red light at the bottom starts flashing every 4 seconds.

When I then switch off the power and try to start again, it's the same sequence again.

Is there a fix?!

Thanks very much for any help,

MichaelSamsung Frame_not working.jpg

 

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ChrisM
Moderator
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TV

Hi @Michaelh3 

 

Have you checked for any kinks or breaks in the One Connect cable?

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