Flickering light and dark areas onscreen

[Johnnyivan]

https://youtu.be/wyz3OH3_f8M

Hi all,

We have this horrible flickering on the right edge of the screen which has got worse over many months.

Video clip above.

It now looks like two triangular 'rays' of light against a darker area.

Is the screen on the way out? Or can it be fixed?

Many thanks

John

[CarloL]

Hey @Johnnyivan 

What is the model number of your TV? Try pressing the MENU button on the remote, is the Menu window clear or distorted in the same way?

[Johnnyivan]

Thanks for the reply Carol.

The model no. Is

UE32ES5500

In the menu, and when bluray is on, and when I do the picture test , there is no improvement.

John

[CarloL]

Okay! If the Picture Test didn't show any improvement then it may be worth having this looked at by a Samsung engineer. You can request to have one sent to you by getting in touch with your closest Samsung Support Centre, you can find your closest one here: https://www.samsung.com/uk/support/service-centre/