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Firmware Update LS34A650UBUXEN

(Topic created on: 09-10-2023 10:46 AM)
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Members_bClQF58
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Hi,

I'm having some troubles with my recently purchased monitor 34'' LS34A650UBUXEN.
The display works fine when I connect my laptop through HDMI port, but it does not work when I connect it through USB-C connection. 

I tried with the cable that comes with the display, I bought another cable (thunderbolt 4) and tested it out with 3 different laptops with no success but in just one. 

My current firmware is M-A6534SCZA-1003.3. 

Is there a new firmware version for this monitor?

Thanks!

Thanks!

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6 REPLIES 6
Members_PHFHX0s
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I have the same problem on my Lenovo Thinkpad X1 Gen 5 but have tried to connect a MacBook without problem as well as my Samsung S21 phone. I have firmware M-A6534SCZA-1002.2 on my screen.

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Members_PHFHX0s
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I contacted the Swedish B2B customer support and they sent me firmware file and another set of instructions. After updating that firmware, called M-RRTEKPDIC-0088.0[A8FE].bin, it works fine over USB-C!

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Members_bClQF58
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Hi @Members_PHFHX0s ,

Can you confirm the firmware you got M-RRTEKPDIC-0088.0[A8FE].bin works for our monitorsLS34A650UBUXEN?

If you got to menu information on the monitor, what firmware version does it display?

I ended up returning the old one and getting a new one and I still have the same problems

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Ha2Oh
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Hi, I'm having similar problems. Can I kindly request a copy of that firmware file?  Thanks in advance

Kind regards

 

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Ha2Oh
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Hi, I'm having similar problems. Can I kindly request a copy of that firmware file?  Thanks in advance

Kind regards

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Alex_new
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Dear all, ive the same issue.  Ive the monitor LS34A650UBUXEN and i can only connect with HDMI. Maybe one of you can provide me the firmware update of this monitor.

 

thanks

Alex

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