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Original topic:

Firmware for UE65TU7100KXXU CORRUPT

(Topic created on: 19-06-2021 07:40 PM)
robt66
Apprentice
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TV

As the title says the new firmware download for the above tv is corrupt and i have tried multiple usb drives and during the extraction the following appears every single time and i have also downloaded the file more than once still the same everytime.20210617_161917[1].jpg 

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Solution
robt66
Apprentice
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TV

Just tried again today and the update finally extracted without any errors,so Samsung must of rectified the file error.

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3 REPLIES 3
KholaI
Moderator
Moderator
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TV

Hey @robt66 

Are you following the steps mentioned on this website:

https://www.samsung.com/uk/support/tv-audio-video/how-to-update-a-samsung-tv-via-usb/

 

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robt66
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TV

Hi Kholal i have done the update before more than once on other Samsung tv,s as well and never had an issue the file itself is corrupt and i know how to use a pc having built them from the ground up and i have also tried downloading the 2 files for the firmware both are corrupt.

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Solution
robt66
Apprentice
Options
TV

Just tried again today and the update finally extracted without any errors,so Samsung must of rectified the file error.

View solution in context