Samsung seem to have release firmware 1481 with Netflix HDR support in US/CA. What is the timeframe we can except for the EU rollout?
Solved! Go to Solution.
UK customer services have no idea when it will be released. There advice was to keep it connected so it received any updates. Clearly samsung are unwilling to make a statement on the U.S. forum. I'll be amazed if they make one onight here. Come on samsung how hard can it be to ammend the firmware for the EUROPEAN models.
Yeah I'd be interested in this too, after following the US customer support thread, I don't see why the US TV can have the update and we can't.
for the record HDR does work on this TV as proved by my Xbox One S.
I know Diawl, I've been following the US board too desperately waiting for the 4K & HDR streaming experience I was led to believe I bought (ticking the box with 1 app does not count Samsung!). I noticed they said that this board is about us helping ourselves and each other rather than them offering support or information so I'd be surprised to see any responses from Samsung. Par for the course for Samsung.
I've become incredibly disheartened with Samsung over the past year, false promises and lack of information or support has convinced me this is the last Samsung product I'll buy. They aren't interested in their customer's needs, and are totally out of touch with today's technology early adopters.
For me, having invested in several Samsung phones and 'Evolution' TVs, its time to move on. It's shame as they do build nice technology, they just don't get that it doesn't END there :-(