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Feature Requests: Ambient Mode


Hello All,


After reading every possible thread about Ambient Mode and all of it's missing capability, I wanted to submit a feature-request list for future software updates to the QLED TVs.  These items are taken from discussions on this community that are very common:


1.) Display user-uploaded photos in FULL SCREEN and/or allow adjustment of the matte size.  - The (huge) photo frames/mattes in "Mono 4k" and "Mono Matte" take up way more screen area than the photo inside of them.  Users want to be able to SEE the photos that they upload to their big, fancy TV's just like the "Artwork" mode that's bundled to the TV.


2.) Use any photo as a "Background" image.  - For many, the automatic Background feature doesn't properly estimate what is really there.  Uploading an actual photo of the wall (without the TV blocking the center) would help more users get the effect that this features is advertised to do.


3.) Access to the Art Store, like The Frame TVs.  - This gets requested a LOT and I think it's a missed opportunity for Samsung.  People are willing to PAY Samsung for access to art pieces (and also to support the creators), but this feature is blocked?  Why not let users decide that they want a more feature-rich TV than The Frame model AND access to similar features for buying/displaying artwork?


4.) Gallery / Slideshow from a USB stick.  - Again, I think that The Frame TV offers this.  Ambient Mode will already do a slideshow of images from a Samsung Cloud account... why not just read the photos from a USB drive plugged into the TV?  For those of us that are photographers, this can be much easier to manage (especially because I think it's basically impossible to upload photos from a laptop directly to a Samsung Cloud account).


5.) Disable sounds in Ambient Mode.  - Users are complaining that certain ambient modes that play sounds will interrupt music being played on a connected BT/Sonos speaker/Sound Bar to play the TV sounds instead.


To be honest, Ambient Mode is one of the reasons that I chose this TV over Sony and LG OLEDs.  However, after experiencing how basic the functionality really is (to the point where we may never even use it), I'm considering returning the TV and switching brands.


Does anyone else have a request to add to the list?  I really hope that Samsung will hear us and consider some of these items.


The linked article was from over two years ago.  Since then, Samsung hasn’t even been able to get Ambient Mode to do what it was touted to be able to do, much less add these kinds of gee-whiz features / themes.  


These developers could obviously display their own creations in Ambient Mode over 2 years ago, thus proving that this oft-promised/never-delivered feature of Ambient Mode was in fact doable.  But while apparently giving these developers a version of Ambient Mode that supported these capabilities (or some sort of SDK that did), we don’t have it, despite years of asking Samsung for it.


i say again, Ambient Mode has always been, and continues to be, nothing but an overhyped fraud.  Samsung knows (and always has known) that the version it releases to consumers doesn’t work as advertised.  Yet from all appearances, Samsung has zero interest in fixing it, much less adding any requested features — especially adding features via firmware updates to already-purchased TV’s.  

I bought a Q90R (2019) last week and ambient mode seemed cool. But it's a pain, not only the huge borders but also the cropping of my beautiful photographs. I have to cut of way too much on the long sides to make them fit. What a shame this is... Useless this way!!
By the way, otherwise it is a great tv, the ambient mode is a big bummer though...
But not in ambient mode for less than half of the electricity cost, that is...
First Poster

Just got my Q80T and am very disappointed that I can't get art work downloads for Ambient Mode.  I would be willing to pay for the service but it isn't available.  


Any update on this yet, looking for the same possibility, I photograped the painting behind the TV to make ithe TV hide in plain sight, but unfortunately this is not possible with the mono passepartout . Samsung why is this so hard to do, we expect this when we buy the TV....

First Poster

Completely. I have a brand-new "2020 55" Q700T QLED 8K HDR Smart TV", and I would really really love the Art Mode on it. I would Pay for the subscription, seriously. In fact, it was an error on my part: I presumed that the more expensive mode would have this mode included. ARGH.


Please, Samsung, release an update to allow. I for one would be very grateful, and it would make the TV a great TV.

Yes, I am regretting my purchase of "2020 55" Q700T QLED 8K HDR Smart TV"

First Poster

Up !

Let's all "Up !", and get listened !!! 

First Poster

Dear All. How can I watch my pictures in Ambient Mode ? Im log in my Samsung TV 's account. Many pictures I too are in my account cloud BTW

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